To locate an authorized service center, click the button below. a Norcold authorized service department should replace the recall free of charge according to our clients. REQUIREMENTS FOR ALL PACKAGES SENT TO ARPC LLC: Before using the mailing address, 0000003406 00000 n Remove the plug found between the +12VIN and +12VOUT wires put a jumper between these . Following we teach how to reset the Norcold High Temperature Sensor (HTS) 634737 RECALL KIT found on 1200, 1210, & 2118 models. control by passing it over this switch. Please click for ARPC LLC policies . kit function. any reset or bypass action. The issue is with the cooling unit. Has worked fine (fridge 32 degrees, freezer 10 degrees) We are nearly home from a 5 wrk trip and . On the other hand, the ARP measures only the boiler temperature (blue arrow) if the sensor is installed correctly. This notice is in accordance with requirements of the National Traffic and Motor Vehicle Safety Act and the Canada Motor Vehicle Safety Act. ( here i must point out that going down in Nov. the fridg work fine on LP at al time, but puffing most of the time)puff puff and stady flame for a short time. They either work or they do not. Besides the model number, you will find the serial number, which is necessary when contacting Norcold about your refrigerator. Please click here to see the science behind boiler temperature regulation. Why go there? 0000019581 00000 n Norcold Compressor Conversion (Part 5 of 8): This Job Just Got More Interesting; Norcold Compressor Conversion (Part 6 of 8): Running New Wiring To The Coach Battery Some models of Norcold refrigerator have the potential to catch fire, taking your whole rig with it. Butte, MT 59701. be prepared for a wait. LED ON: If the red LED is on, some of these kits have been reset by Norcold users when Had to move it out to the street for a couple hours. Are any of these fires on 12 volt refrigerators? You are prohibited from selling a product which has been identified by this corrective action campaign unless the product has first received the specified corrective action. CAUSE: The Norcold recall kit is a black plastic box, about 2.5" square, that is clamped inside the external lower refrigerator compartment near the cooling unit. Please call 1-800-444-7210, Option 1, with any questions. Propane gas escaping next to a heat source means high risk of fire. If any errors or omissions are found, bring these discrepancies to the attention of ARPC L.L.C. system. Fridge Defend by ARP Control helps We can tell you that the boiler needs to Just had a new Norcold refrigerator insatalled 8- 22- 18 After hour of installation time, our repaireman turns it on and it doesnt work, And Norcold is giving my RV repair cost. The return must be shipped within 1 week of authorization; Read on to understand why you To identify if a refrigerator requires corrective action, verify the refrigerator model and the serial number as referenced above. 0000019367 00000 n All humor put aside, there is no ARPC L.L.C. Please contact Full list of return policies are found on the purchase page. this video shows how hot your boiler has to get to trip the Norcold recall. h`48pP9=(CM$L|/HuVph_0y ~\4LbR.sajA The red fonts are quotes from Norcold patent application my 30 Dutchman with a 1998 Norcold refer was plugged in all winter. No middle ground. Dometic & Norcold reliability and fire safety, can you live without it? Doug With Daves advice, youll find out what you need to do to ensure your unit is up-to-date with revised safety standards, and learn why the Norcold refrigerator recall is necessary for proper working condition while youre out on the road. If the fluids in the system are maintained at proper temperatures the result is limiting Tubing in the cooling unit can crack and leak flammable gas, presenting a fire and burn hazard to consumers. It seems to be the larger fridges with 4 doors that are most problematic. 2020 Grand Design Solitude S-Class 3350RL. so mid April we start the trip going back on . If there are charges or fees associated with the return, The sender is responsible for the package contents; EG2 and EG3 following the model number indicated whether the refrigerator was two way (120 volt and gas) or three way (120 volt, 12 volt, and gas). Our first priority is the safety of our products and the satisfaction of our customers. copied our information and given inappropriate advice, Propane gas escaping next to a heat source means high risk of fire. published sequence, such as power up with magnet on switch, ., that we can share for the Finally, someone got it. The ARP control responds to conditions that can cause failure by limiting the boiler temperature to around 400 degrees F rather than allowing runaway temperatures that approach 800 degrees F. We hope this information on the Norcold control is useful, please share your experience with us. written permission, nor any materials not downloaded directly 3024 Wharton ~ ), Norcold Humidity Switch 615259 (fits several models), Dinosaur Electronics Large Igniter Board Cover (clear), Norcold Igniter Board UIBL-Post (fits the 838EG2/ 8310EG2) by Dinosaur Electronics, Norcold Power Board 61716922 (fits 838 & 8310 3-way) by Dinosaur Electronics, Norcold Power Board 61716822 (fits 838 & 8310 2-way) by Dinosaur Electronics, Norcold Power Board 628661 (new style board fits most models! caused by a leak and the possibility of endstream endobj 37 0 obj <. Very quiet operation. FREE delivery Wed, Mar 8. there is not a difference between the Fridge Defend and the Norcold Recall, The Norcold 1200 Series High Temperature Kit has a totally different design than the ARP Control. See what Norcold has to say about their recall: Won't weather the Florida storms, but will help the unit cool down. Monday through Friday, 9 a.m. to 10 p.m. Eastern Standard Time. This page shares reset and recall information, Pinterest. The sender is responsible for the package contents; But, as of 09-15-2018, we have been informed that the REF-E can ARPC LLC is not responsible for shipping damage or loss. wires: Norcold 1200 Wiring. Did a fair bit of damage but didnt total it so were not sure what our options are going to be yet. The picture below shows one of the original boards used before the recall is done. Seeing is believing! Now, all Norcold cooling units contain a temperature sensor to ensure your appliance automatically shuts off when it gets too hot. Yes, there were 3 recalls to try and address this problem. Due to a potential safety defect, Norcold has recalled the following smaller gas/electric refrigerator models, built from January1987 through May 1995, listed below. After logging in you can close it and return to this page. I spent 5,000 dollars and my RV is back at shop, weve had to cancel our vacation over this. The ARPrv Controller is made by the same people who make the Amish replacement cooling units. . The Norcold refrigerator recall has already been applied to at least 85% of all models, but if youre one of the few who havent had their unit recalled and updated, its highly recommended that you do so as soon as possible. 2. gas absorption cooling units used on refrigerators supplied by Norcold to manufactures of This will all be explained in the next sections. Take out the vent cover and find a 120V fan that best fits and that you can secure and plug it in. as a result of a leak).". The first was a device to prevent over heating. Touch device users, explore by touch or with swipe gestures. RVs. We have determined that a defect relating to motor vehicle safety exists in some specific Because the circuit board is exposed, water . 0000037512 00000 n %PDF-1.6 % ). 0000016642 00000 n due to fire and explosion when a system ruptures ARPC L.L.C. ARPC LLC is not responsible for shipping damage or loss. We have 3 Norcold Polar N8X manuals available for free PDF download: Service Manual, Owner's Manual, Installation Manual . If the serial number for your refrigerator model is within the specified range as listed below, the refrigerators gas valve needs to be remedied immediately. 1200, 1201, 1210 and 1211, 4 door refrigerators with cooling unitserial numbers ranging from 700000 to 13085759. The PolarMax 18 delivers value, ease-of-use, abundant storage & exceptional styling. The Norcold refrigerator recall process is quick and easy, and it will keep you and your loved ones safe for years to come! If you are camping remote, and Legible photos of the ARP Control by email, not phone call. Please contact Norcolds Recall Center at 1-800-444-7210 (Option 1) with any questions. to make it short, been in Florida for the past 5 month, fridg was fine on elect. Please click here to see the science behind boiler temperature regulation. Heres a video which shows it: You can print this checklist and bring it with you to check out a used RV you are considering purchasing. immediately. copied our information and given inappropriate advice, We We state this because If so, Norcold where a strong magnet may be applied to the box to try and reset it, we recommend having a qualified NORCOLD is registered trademark owned by Norcold, Inc. RV Parts Express LLC is not affiliated with Norcold Inc. or Thetford Corporation. 0000002486 00000 n Following we will use the right use of reason backed by science to help RV owners On March 7, 2018, Norcold announced and undertook a motor vehicle equipment safety recall (18E013) to address a potential safety defect at the propane gas valve on Norcold refrigerator model numbers N305 and N306 with serial numbers ranging from 27378283 to 28230836, non-consecutively, built from Sept. 15, 2017 to Feb. 15, 2018. 0000043093 00000 n I dont remember if it was part of a recall. Full list of return policies are found on the purchase page. 0000002988 00000 n We would like to begin by discussing some facts about the Norcold 1200 Series recall and why it has occurred. If any errors or omissions are found, bring these discrepancies to the attention of ARPC L.L.C. A note must accompany the package with detailed reason for shipment along with confirmed) that this could mean that the voltage supplied to your fridge is too low. The Fridge Defend address the most common root cause of the catastrophic conditions, that is the overheating You will be reimbursed for the appropriate time at your standard labor rate. Copyright 2023 PC Media, Inc. All Rights Reserved. Click or tap the image to enlarge. cover and power up and down the control, while rallying RV'ers chant, It is a very dangerous situation. ". This is just one of those things to look for periodically and be aware of. copied our information and given inappropriate advice, If you have a 1200 model and fall under any kind of recall, past or present, please call Norcold in order to get the appropriate model high limit/ temperature switch. we will contact you after our inspection. prevent Norcold Inc. has decided to recall certain 1200, 1201, 1210 and 1211 model gas/electric refrigerators with serial numbers from 315525 to 13088811, non-consecutively. Because the circuit board is exposed, water . the Fridge Defend by ARP versus Norcold Recall and why Norcold leaks Watch. tracking number is required; email tracking number to us ASAP. All Norcold compressors, however, run on DC voltage. of the boiler that leads to the destruction of the corrosion inhibitor. Norcold determined that certain gas valves were exhibiting low flow and adjustments were being made to an unused connection on the propane gas valve of these refrigerators. Identify and write down the refrigerator serial number. Serial Plate location prior to January 1984. The sender is responsible for the package contents; Also, failed inverter charging systems can has ceased, the heat source can generate very high temperatures. Automatically switches to LP operation if electricity is unavailable. 36 0 obj <> endobj Contact your dealer, a Norcold authorized service center or Norcolds Recall Center at. Yeah me, too. Perhaps help out a few other people. Troubleshoot Norcold Recall. 0000039840 00000 n The picture below shows one of the original boards used before the recall is done. This video takes you step-by-step to quantify the amp draw, The vibration from being on the road can loosen even the most secure fittings, making it easy for dirt and foreign objects to get underneath the faceplate of your kitchen faucet. Here we go again.. The runaround. The LP light came on then switched to AC, the unit shut off, tried it many times same result. 0000012521 00000 n Any content including images from this site may only be reproduced with written permission from ARPC LLC. instructions. Unfortunately we found out the hard way & our RV was destroyed by a refrigerator fire February 13th. result in RV fridge fires that may have been prevented. of the cooling unit which generated the refrigerant (commonly called the boiler). Full list of return policies are found on the purchase page. 0000017535 00000 n The best way to tell if the kit has been installed is to look at the part # of the circuit board. IF the refer performs to spec, Norcold will replace the recall box AND the tech is supposed to replace the Thermosensor also and Norcold will pay the labor to replace the kit and pay for the kit 4. To identify which model refrigerator you have, look for the serial plate in one of the three locations noted below. ~ The Norcold, Inc. refrigerators listed below have been recalled. Norcold recall NHTSA assigned the number 10E-049 for all 1200, 1201, 1210 and 1211 Refers. If the light quits flashing you found your